Privacy Policy 🔒

Jab aap Hindustan Factory platform use karte hain, hum yeh data collect karte hain:

• Naam aur Phone Number — Account registration ke liye (OTP se verify hota hai)

• UPI ID — Payout (commission transfer) ke liye

• Order History — Aapke placed orders aur commission records

• Wallet Transactions — Top-up, bookings, withdrawals ka record

• Shop Slug — Aapka unique reseller shop URL

• Device & Usage Data — Browser type, IP address, pages visited (analytics ke liye)

Collected data in kamon ke liye use hota hai:

• Order process karna aur delivery track karna

• Commission calculate karna aur wallet credit karna

• UPI ke zariye payout bhejne ke liye

• Account security aur fraud prevention

• Platform improvements aur customer support

• Important updates aur notifications bhejne ke liye (SMS/WhatsApp)

Aapke payments Razorpay ke through process hote hain — India ka leading payment gateway.

• Hum aapka card number, CVV, ya net banking credentials kabhi store nahi karte

• Razorpay PCI-DSS compliant hai aur RBI ke guidelines follow karta hai

• UPI transactions Razorpay ke secured infrastructure se hoti hain

• Payment data Razorpay ki Privacy Policy ke under protected hai: razorpay.com/privacy

Hum aapki personal information kisi ko bhi sell nahi karte. Data sirf inn situations mein share hota hai:

• Delivery Partners — Order ship karne ke liye (naam, address, phone)

• Razorpay — Payment processing ke liye

• Legal Requirements — Agar court/government order aaye

Kisi bhi marketing company ya third party ko data sell/share nahi kiya jaata.

Hum basic cookies use karte hain platform ko functional rakhne ke liye:

• Session Cookies — Login state maintain karne ke liye (localStorage)

• Analytics — Page views aur usage patterns (anonymized data)

Aap browser settings se cookies disable kar sakte hain, lekin kuch features kaam nahi karenge.

Aapka data protect karne ke liye hum yeh steps lete hain:

• HTTPS encryption — saari communication secure hai

• Supabase ke through row-level security (RLS) policies

• OTP-based authentication — password-free login

• Server-side API keys — client-side mein koi secret exposed nahi

Koi bhi system 100% secure nahi hota, lekin hum best practices follow karte hain.

Aapko yeh rights hain apne data ke baare mein:

• Access — Aap apna data dekh sakte hain dashboard se

• Correction — Profile page se name, UPI ID, address update kar sakte hain

• Deletion — Account delete karne ke liye support@hindustanfactory.in pe email karein

• Data Export — Request karein aur hum aapka data CSV mein bhejenge

Account delete hone par aapka data 30 din mein permanently remove ho jaata hai.

• Active account: jab tak aap platform use karte hain

• Inactive account: 2 saal ke baad automatically delete ho sakta hai

• Transaction records: GST/legal compliance ke liye 7 saal tak rakhna zaroori hai

• Deleted accounts: 30 din mein personal data remove, financial records 7 saal

Hindustan Factory 18 saal se kam umra ke logon ke liye nahi hai.

Agar aap 18 se kam hain, please is platform ka use na karein.

Agar hume pata chala ki kisi minor ka data collect hua hai, hum use immediately delete kar denge.

Koi bhi privacy concern ya request ke liye:

📧 Email: support@hindustanfactory.in

📍 Address: Mumbai, Maharashtra, India

Hum 7 business days mein respond karenge.